Delta Dental, MetLife, Cigna: Maximizing Your Chicago Dental Insurance Benefits

Dr. Alexander Reznikov, DDS, dentist at Dental Group of Chicago
Medically reviewed by Dr. Alexander Reznikov, DDS

Lead Dentist & Owner, Dental Group of Chicago  ·  Updated August 3, 2026

Most dental insurance plans reset at the end of each year, meaning any unused benefits simply disappear. Yet according to the American Dental Association, a large percentage of insured Americans never fully use the benefits they pay for each month. Whether you carry Delta Dental, MetLife, Cigna, or another plan, understanding how your coverage works is the first step toward protecting both your smile and your wallet.

At Dental Group of Chicago, getting the most out of your dental insurance should be straightforward. Conveniently located in the South Loop, our office is in-network with Delta Dental, MetLife, Cigna, BlueCross BlueShield, Guardian, UnitedHealthcare, and more. We file your claims for you so you can focus on your health, and our insurance and financing options are designed to make care as accessible as possible for every Chicago patient.

Dental Insurance Basics: Premiums, Deductibles, and Coinsurance Explained

Dental insurance terminology can feel like its own language. Knowing these core terms makes it much easier to understand your plan and your bill:

  • Premium: the amount you or your employer pays, usually monthly, to keep your coverage active.
  • Deductible: the amount you pay out of pocket for covered services before your plan starts sharing costs.
  • Coinsurance: the percentage split between you and your plan after your deductible is met, such as a plan paying 80 percent while you cover the remaining 20 percent.
  • Annual maximum: the total amount your plan will pay toward dental care within a plan year, after which you are responsible for remaining costs.

Most Delta Dental, MetLife, and Cigna plans apply these terms using a 100-80-50 structure: preventive care covered near 100 percent, basic restorative care around 70 to 80 percent, and major restorative care closer to 50 percent.

How Do You Use Your Delta Dental, MetLife, or Cigna Benefits Before They Reset?

Understanding the basics of your plan makes a real difference. Most dental insurance plans, including Delta Dental, MetLife, and Cigna, follow an annual maximum and a benefit year that typically runs January through December. Once that window closes, unused dollars do not carry over.

Scheduling your teeth cleaning in Chicago before your plan year ends is one of the simplest ways to protect your oral health while making full use of what your insurance already covers.

Here is what most plans cover and how to think about using them strategically:

Preventive Care (100% covered on most plans)

Routine cleanings, exams, and X-rays are fully covered twice per year on most Delta Dental, MetLife, and Cigna plans. Skipping these appointments means leaving money on the table.

Basic Restorative Care (typically 70-80% covered)

Fillings and similar treatments usually fall into this tier. Addressing small issues early prevents them from becoming major problems later.

Major Restorative Care (typically 50% covered)

Crowns and more involved work draw from your annual maximum, so timing matters if you need significant treatment.

PPO vs. HMO Dental Plans: What Is the Difference?

Chicago patients often carry either a dental PPO or a dental HMO plan, and the difference affects both cost and flexibility. A dental PPO plan lets you visit any licensed dentist, in-network or out-of-network, though staying in-network typically means lower out-of-pocket costs. A dental HMO plan generally requires you to choose a primary dentist from within the plan’s network and does not cover out-of-network care except in limited circumstances. If you are unsure which type of plan you have, your insurance card or member portal will usually specify it, and our front desk team can help you confirm your benefits before your visit.

What Happens If You Don’t Use Your Dental Insurance Benefits?

When patients skip their preventive appointments, two things happen. First, minor dental concerns that a routine cleaning or dental exam would catch early can progress into more involved treatments. Second, the annual maximum on your Delta Dental, MetLife, or Cigna plan resets with no rollover, so unused benefits are gone.

At Dental Group of Chicago, we see this pattern regularly, and our goal is to help you avoid it. We are open Monday through Friday from 8 a.m. to 8 p.m. and on Saturdays, so scheduling around a full workday or weekend is never a problem. After-hours cleanings exist precisely for this reason: to help busy Chicago patients stay ahead of costly dental care rather than reacting to it.

Are New Patients Without Insurance Still Covered?

For patients without insurance, we offer a $99 new-patient special that includes an initial cleaning, a comprehensive exam, and a full set of digital X-rays. This makes it easy to establish care and assess your oral health without waiting for coverage to kick in.

We also offer a dental savings plan for patients who want ongoing access to preventive care at a predictable cost, regardless of traditional insurance.

How Do You Know Which Dental Services Your Insurance Plan Covers?

Every Delta Dental, MetLife, and Cigna plan is slightly different, but a few general principles apply across most Chicago dental insurance plans. Preventive visits are almost always covered at the highest rate. Periodontal care, such as deep cleanings for gum disease, is frequently covered as a basic or major service depending on your plan tier. And treatments like general dentistry services, including root canals and extractions, typically require a patient copay after your plan pays its share.

Our team is happy to walk through your specific benefits before any appointment, so you understand exactly what to expect. We file your claims directly and work to ensure you receive the maximum reimbursement your plan allows.

Schedule an Appointment at Dental Group of Chicago Today

Using your Delta Dental, MetLife, or Cigna dental insurance in Chicago does not have to be overwhelming. Knowing your annual maximum, staying current on preventive visits, and working with an in-network provider are the three most reliable ways to protect your oral health while keeping costs low. Whether you are due for a cleaning, have been putting off a restoration, or want to know what your plan covers before the year ends, our team is ready to help.

Dental Group of Chicago serves patients across the greater Chicagoland area from our South Loop location, with a team that practices a full scope of general and cosmetic dentistry. Our Meet Our Doctors page lets you get to know our providers before your first visit. Ready to put your Chicago dental insurance benefits to work? Reach out through our contact form to book your appointment today.

Frequently Asked Questions About Chicago Dental Insurance Benefits

Do unused dental insurance benefits roll over to next year?

Most dental plans, including Delta Dental, MetLife, and Cigna, do not allow unused annual maximum dollars to carry over into the next benefit year. Scheduling preventive visits before the plan year ends is the most reliable way to use what you have already paid for.

What is the difference between a dental PPO and a dental HMO?

A dental PPO plan allows you to see any licensed dentist, in-network or out-of-network, though in-network care typically costs less. A dental HMO plan generally requires choosing a primary dentist within the plan’s network and does not cover out-of-network visits except in limited situations.

Are cleanings and exams fully covered by dental insurance?

Most Delta Dental, MetLife, and Cigna plans cover routine cleanings, exams, and X-rays at or near 100 percent, usually twice per year. Coverage details can still vary by plan, so it is worth confirming your specific benefits before your visit.

Can I get dental care in Chicago if I do not have insurance?

Yes. We offer a $99 new-patient special that includes an initial cleaning, a comprehensive exam, and a full set of digital X-rays, along with a dental savings plan for patients who want predictable, ongoing access to preventive care without traditional insurance.

Does dental insurance cover root canals and extractions?

Root canals and extractions are typically classified as basic or major services depending on your plan, meaning your insurance covers a portion of the cost and you are responsible for a copay. Our team can review your specific plan details before treatment so there are no surprises.

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Dr. Alexander Reznikov, DDS, dentist at Dental Group of Chicago

Alexander Reznikov, DDS

LEAD DENTIST & OWNER · UNIVERSITY OF ILLINOIS COLLEGE OF DENTISTRY · TOP IMPLANT PROVIDER 2025
Dr. Reznikov completed his dental education at the University of Illinois College of Dentistry and has since accumulated extensive continuing education across multiple dental specialties. His commitment to broadening his clinical scope means patients at Dental Group of Chicago receive comprehensive care, including complex cases, without being referred elsewhere.